Customer Privacy
At Old Mutual Zimbabwe, we are committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully and transparently. This privacy notice also sets out various rights that you may exercise in respect of our use of your personal information. A fundamental right of which you should be aware of is, you may ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our, or another person’s, legitimate interest.
Please read this privacy notice carefully to understand how we handle your personal information before you access or browse our website, or provide your personal information to us.
We are committed to ensuring the confidentiality of the personal information that we hold and we continue to review our security controls and related policies and procedures to ensure that your personal information remains secure.
The Old Mutual Zimbabwe website may contain links to other third party websites. We have no control over how your data is stored, or used by other websites, and we advise you to check the privacy notices of any such websites before providing any data to them.
Our Responsibility
Old Mutual Zimbabwe is responsible for your data in relation to your use of this website, as a shareholder of the Company, and/or your status as an employee of Old Mutual Zimbabwe.
Our registered address is Mutual Gardens, 100 The Chase West, Emerald Hill, Harare and we are registered Old Mutual Zimbabwe Limited.
A company that is registered in the Republic of Zimbabwe, in terms of the Companies Act [Chapter 24:03], under Registration Number 5684/98. We are the Data Controller of the personal information that we collect from you, and as such we control the way in which your personal information is collected and the purposes for which your personal information is used.
What personal information do we collect
Details of the key categories of personal information we collect are set out below, but please contact us if you would like more detailed information.
Why we collect you information
IN RELATION TO OUR SERVICE PROVIDERS
If you are a supplier to Old Mutual Zimbabwe (or an employee or other personnel of a supplier), we will hold information in relation to the persons who are engaged in the provision of those services to us, service related data, relationship management data, and other information that you might have provided to us, or which we may have collected from the company’s website.
In all cases, we will keep your personal information only as long as is necessary for the purpose for which it was collected, or for legal or regulatory reasons. Personal information is securely disposed of when it is no longer required to be held.
Our Shareholders
IN RELATION TO OUR SHAREHOLDERS
Our registrars hold data relating to our shareholders. It is a legal requirement that your name, address and the number of shares you hold are made available on a Register of Members. Certain other information may be held by our registrars to improve the service that they provide to you, such as bank details to enable the payment of dividends directly to your bank account.
This personal information about you will include:
- Your Name
- Address and e-mail address
- Where relevant, your job title, your company name and your company’s address
- Data provided when you correspond with us
- Any updates to data provided to us
Our Website
IN RELATION TO OUT WEBSITE
We collect information about how you logged on and off of our website, including your IP address, information about your visit, your device information and how you use our website. This will include the capture of your approximate location information – please see the Cookies Policy on our website for further information on this.
Presentations on our website
IN RELATION TO PRESENTATIONS ON OUR WEBSITE
Through third-party service providers, we collect your information when you register to view an Old Mutual Zimbabwe webcast, such as our financial results or annual general meeting. Our service providers will collect your location, name, company and email address and our Investor Relations team will use for the purposes of ensuring we adhere to compliance regulations permitted by applicable law and regulation, particularly outside of Zimbabwe, and to maintain a database of those shareholders who prefer to communicate with us digitally.
Our Service Providers
IN RELATION TO OUR SERVICE PROVIDERS
If you are a supplier to Old Mutual Zimbabwe (or an employee or other personnel of a supplier), we will hold information in relation to the persons who are engaged in the provision of those services to us, service related data, relationship management data, and other information that you might have provided to us, or which we may have collected from the company’s website.
In all cases, we will keep your personal information only as long as is necessary for the purpose for which it was collected, or for legal or regulatory reasons. Personal information is securely disposed of when it is no longer required to be held.
How we keep your personal information secure
Old Mutual Zimbabwe is committed to protecting personal data from loss, misuse, disclosure, alteration, unauthorized access, unavailability and destruction and takes all reasonable precautions to safeguard the confidentiality of personal data, including through the use of appropriate organizational and technical measures.
Organizational measures include physical access controls to our premises, implementing internal policies and staff training and ensuring confidentiality obligations are imposed on our employees and third parties. Technical measures include requiring passwords for access to our systems, and the use of encryption and anti-virus software.
More information on our privacy policy
e keep your personal information for no longer than necessary for the purposes for which the personal information is processed or as required by law or regulation.
Keeping Your Information Secure On The Internet
In the course of the provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information that you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk.
Use of cookies
Our website uses cookies. A cookie is a piece of data stored on your computer’s hard drive that identifies your computer while you are using our site.
Cookies have a number of uses, for example, cookies can be used for analytics purposes to estimate the number of users to our website. They may also be used for other purposes, such as to maintain the security of the site and provide information on what we need to do to provide administration support to the website.
We provide specific details about the cookies we use and the reasons for using these cookies in our Cookie Policy to enable website visitors to make an informed decision when using our website. In respect of third party cookies, we have no control over how third-party cookies act, or whether that third party uses any other cookies. We advise you to check the privacy notices of any such third parties before providing any data to them.
How to contact us
If you would like any more information about the way we use your information, or if you wish to exercise the rights listed above, please contact us using the details below:
Isiah Mashinya
Old Mutual Zimbabwe Group Chief Operating Officer
Old Mutual Gardens
100 The Chase
Emerald Hill
Harare
Zimbabwe
Email: contactus@oldmutual.co.zw
Changes to our privacy policy
We may change this privacy notice from time to time. We will post any changes on our website.
Please check back frequently to see any updates or changes to our privacy notice. By continuing to use our website and interact with you are confirming that you have read and understood the latest version of our privacy notice.